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answers to frequently asked questions from a towing professional

Customers often ask questions about what to do when you are in an accident or have a breakdown emergency and we get questions about basic car maintenance. 
  1. Make sure your car is safe and can pass the Virginia State Inspection at all times.
  2. Keep your vehicle registration card, state inspection receipt, insurance card, and a list of emergency contacts stapled together in your glove box. If you are injured and cannot communicate with emergency responders, police will check the glove box for information so they can notify your family or friends.
  3. The best rule is to follow the maintenance schedule in your vehicle owner’s manual. Other services are rarely needed. Keep your vehicle owner’s manual in the glove box so you can refer to it for maintenance information.

FAQ Categories

All Accidents Automobile Maintenance Breakdowns / Emergencies

1/17/2020

If Your Car is Wrecked

In Virginia, the law allows you to use the body shop of your choice. No one (including an insurance company) can require your car to be fixed at a certain shop. If your car cannot be safely driven after an accident, call the tow company of your choice to take it to the shop of your choice. In some areas the police will not allow you a choice of tow services. Unless your car has been impounded, the tow company has no legal right to force you to take your car to its storage lot or shop. Most honest tow companies can collect their fees directly from legitimate body shops. If you pay for the tow service, make sure you receive a fully detailed receipt for the services rendered. A few tow companies add enormous extra fees to any car they take to their lot. If your car goes to the tow company’s storage lot, you should notify the insurance company immediately so it can take steps to reduce storage and other fees.

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    Author

    Ed - A Towing Professional since 1981.

    Categories

    All Accidents Automobile Maintenance Breakdowns / Emergencies

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Coliseum Tow Truck
3011 W. Mercury Blvd.
Hampton, VA 23666
​757-384-9050
​
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